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Privacy Policy — Flip N Out Pinball LLC

Effective date: September 27, 2026

Flip N Out Pinball LLC ("we," "us," or "our") operates flipnoutpinball.com. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using our website or placing an order, you agree to the practices described here.

1. Information we collect

Information you provide directly

  • Contact details: name, email address, phone number, billing and shipping addresses.

  • Order details: products purchased, order history, and communications with us (for example, emails to zach@flipnoutpinball.com).

  • Payment information: payments are processed securely by our third-party payment providers. We do not store full credit card numbers on our servers.

Information collected automatically

  • Device and usage data: IP address, browser type, pages visited, and time spent on the site, collected through cookies and similar technologies on our Wix-hosted website.

2. How we use your information

  • Process, fulfill, and ship your orders, and provide customer support.

  • Communicate about orders, returns, and service updates.

  • Prevent fraud and maintain the security of our store.

  • Send marketing emails or messages only where you have consented; you may unsubscribe at any time using the link in any email.

  • Improve our website, products, and services.

  • Comply with legal obligations.

3. How we share your information

We share personal information only as needed to run our business:

  • Service providers: Wix (our website platform), payment processors, shipping carriers, and email service providers — each bound to use the data only for the services they provide to us.

  • Legal requirements: where required by law, court order, or to protect our rights, customers, or the public.

  • Business transfers: in connection with a merger, sale, or transfer of business assets.

We do not sell your personal information.

4. Cookies

We use cookies to operate the store (cart, checkout, login), remember your preferences, and understand site traffic. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

5. Data retention and security

We keep order and customer records as long as needed for business, tax, and legal purposes. We use commercially reasonable safeguards to protect your information, but no method of transmission over the internet is completely secure.

6. Your rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of marketing communications. To exercise these rights, email us at zach@flipnoutpinball.com and we will respond within a reasonable timeframe.

7. Children's privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be posted at flipnoutpinball.com/privacy-policy with a revised effective date.

9. Contact us

Flip N Out Pinball LLC
Email: zach@flipnoutpinball.com
Website: https://www.flipnoutpinball.com

Privacy Policy

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