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Insider Connected is the greatest advancement to pinball in decades, enhancing and extending player engagement with games across both home and commercial environments. It also presents professional operators with a robust set of tools to drive location play, build player loyalty, analyze performance, make adjustments remotely and maintain the machines.


There are 2 basic upgrade kits for machines that were produced prior to Stern including them on new game builds – a Pro version and a Premium/LE version.  Each contains a WIFI dongle, QR reader, micro SD card, plug in wiring, necessary hardware, stickers with QR code to register for Insider Connected, and easy installation & setup instructions.  The Pro version will come with a new plastic bottom arch (although newer model Pro games are fitted with the updated arch).  The Premium/LE version has a replacement for the upper right section of the metal bottom arch, where the QR reader will be installed.  


There are a few Spike 2 games the kits will NOT work for, due to different sizing: Batman, Elvira, Beatles, Star Wars Premium, and Stranger Things Pro WITH an existing UV Kit. We will have more information on these specific kits at a later date.


The following games WILL work for our kits and Insider Connect:


Guardians Of The Galaxy – Pro, Premium, & LE

Iron Maiden – Pro, Premium, & LE

Deadpool – Pro, Premium, & LE

Munsters – Pro, Premium, & LE

Black Knight: Sword Of Rage – Pro, Premium, & LE

Jurassic Park –  Pro, Premium, & LE

Teenage Mutant Ninja Turtles – Pro, Premium, & LE

Avengers – Pro, Premium, & LE

Led Zeppelin – Pro, Premium, & LE


Other titles are pending licensor approvals and not available for Kits at this time. Please check back later.


These upgrade kits are easy to install and we will soon share an instructional video to show how easy it is to install, set up, and connect any Stern Spike® 2 LCD game with these upgrade kits.


Pricing and Availability:

Manufacturer’s Suggested Retail Price (“MSRP”)*:                                      $US 199.99

*MSRP for sales to USA end-users, before any VAT, GST, Sales Tax, Duties, or other taxes.


About Insider Connected:

Registration for Insider Connected is now available at  Players can register at a connected game by scanning a QR code or at the Stern Pinball website. Once a player registers, they are issued a unique QR Code that can be used to identify that player at any connected Stern pinball machine anywhere in the world. When a player logs into the machine, he can track his progress, earn new game specific achievements, engage with the player community, and participate in promotions and Challenge Quests.


Challenge Quests can be issued by operators to drive play at their locations and build player loyalty or by Stern Pinball to highlight a game title or engage the community. When players complete quests, they receive loyalty rewards.


“Insider Connected will transform how players interact with pinball machines.  Operators will benefit greatly from new tools to drive play and maintain games,” said Gary Stern, Chairman and CEO of Stern Pinball, Inc.


Part #502-5420-00

Stern Insider Connected Retrofit Kit - For Pro Models



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